Terms of service

Terms of Service

Last Updated: August 21, 2026

Welcome to Williams Wig House. These Terms of Service govern your use of our website and your purchase of products from Williams Wig House. By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service.

General

Williams Wig House ("we," "us," or "our") operates williamswighouse.org. By accessing or using our website or purchasing our products, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these terms, please do not use our website or services.

Products

Williams Wig House offers wigs, bundles, extensions, closures, frontals, accessories, and related beauty products.

We make reasonable efforts to ensure that product descriptions, photographs, colors, specifications, availability, and pricing are accurate. However, colors and appearance may vary depending on lighting, photography, screen settings, and the natural characteristics of hair products.

Product availability, descriptions, and pricing may change without notice.

Orders

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, payment issues, product unavailability, or violations of these Terms.

If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.

Customers are responsible for providing accurate billing, shipping, contact, and payment information when placing an order.

Pricing and Payment

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Payment is due at the time an order is placed. We accept the payment methods displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Applicable taxes, shipping charges, discounts, and other charges will be displayed during checkout when applicable.

Shipping and Delivery

Available shipping methods and estimated delivery information are displayed during checkout.

Delivery dates are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, incorrect addresses, customs processing, holidays, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Please refer to our Shipping Policy for additional information regarding order processing, shipping, delivery, and related matters.

Returns, Refunds, Exchanges, and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy.

Eligible return requests must be made within the applicable return period and merchandise must satisfy the condition requirements stated in that policy.

Orders may be canceled within 24 hours of placement, provided the order has not already been processed or shipped.

Product Care and Use

Hair products require appropriate care and maintenance.

Williams Wig House is not responsible for damage caused by improper installation, washing, coloring, bleaching, chemical processing, excessive heat, improper storage, misuse, neglect, or failure to follow applicable care instructions.

Customers should review product descriptions and care instructions before using or altering merchandise.

Intellectual Property

Unless otherwise indicated, content created and owned by Williams Wig House, including our branding, logos, written content, graphics, website design, and other proprietary materials, is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially use Williams Wig House proprietary content without prior written permission.

Third-party product images, trademarks, brand names, and other materials remain the property of their respective owners.

Prohibited Uses

You may not use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not attempt to interfere with the security or operation of our website, introduce malicious software, obtain unauthorized access to systems or customer information, or use our services in violation of applicable law.

User Accounts

If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to restrict or terminate accounts when reasonably necessary to protect our customers, our business, or the security of our services.

Third-Party Services

Our website may use or provide access to services operated by third parties, including payment processors, shipping providers, applications, and other technology providers.

Your use of third-party services may also be subject to the applicable provider's terms and policies.

Privacy

Your privacy is important to us. Our Privacy Policy explains how personal information is collected, used, disclosed, and protected in connection with our store and services.

Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, Williams Wig House will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

To the fullest extent permitted by law, our aggregate liability relating to a product purchase will not exceed the amount paid for the product giving rise to the applicable claim.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.

Governing Law

These Terms of Service are governed by the laws applicable to Williams Wig House and, where applicable, the laws of the State of Arizona, without regard to conflict-of-law principles.

Nothing in this provision limits consumer rights that may apply under applicable law.

Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business practices, services, policies, or legal requirements.

The revised Terms will be posted on our website with an updated "Last Updated" date. Continued use of our services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.